Returns & Exchanges
At DEYA Brewing Company, we want you to be completely satisfied with your fresh beer and merchandise; if there is an issue with your order, please contact us within 14 days of receipt. Due to the perishable nature of our products, we can only accept returns on faulty goods or damaged shipments.
Contact Support
Email our taproom team with your order number and a brief explanation of the issue or damage encountered.
Provide Documentation
For damaged cans or broken glassware, please attach clear photographs of the packaging and product to help us process your claim.
Return Authorization
Once reviewed, we will provide a return shipping label for merchandise or instructions for the disposal of faulty liquids.
Refund Processing
Upon receipt of the returned items or approval of your claim, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing